At SMI we offer a wide variety of consulting services for the IT industry. Regardless of the size of your subscribers, we can offer remote or onsite consulting services.

Adding services such as web mail access, anti-spam software, and other value added services can greatly enhance subscriber loyalty. Spoil them with the additional services that other competitors are too lazy, or unable to supply to the end users. Let SMI create custom solutions that help to enhance your subscriber services.

With your own portal you offer your subscribers a good value in easy access to information and offers from trusted and controlled sources. Now you have the opportunity.

As a former owner of a successful ISP, we know the value in automated billing. With our strategic alliances with ISP billing software companies, we can have you up and running with the right billing solution to handle cash flow the way it was meant to be.

The communication skills that your customer services representative maintains is directly proportional to your subscriber satisfaction rating. A potential sign up may not continue with a sign up process with so many ISPs to choose from, so it is important that you take advantage of the first impression rule, you only get one chance. SMI can come onsite and give your customer service representatives additional training that will increase the closing percentage for potential subscribers that are shopping for service.