Web Support
Silicon Mountains Client Support pages are tools designed to help our clients find quick answers to technical support questions.

By researching our extensive On-line Knowledge Base, our clients can find quick, easy answers to even the most difficult technical support issues.

By creating an easy to use Internet Search, more specific questions can often times be answered with a simple search of the web. Knowing that even the most technicaly inclined clients will have support issues, we also designed an On-line Trouble Ticket Submission Tool. Our clients can easily reach a technician by submitting a trouble ticket with all the details of their problem included. Our automated system transfers the trouble ticket to the first available technician to review and respond as requested.

We understand that the Internet and the new tools that come along with using the Internet can at times be troublesome. Researching our Knowledge Base or searching the web sometimes does not answer our clients questions and if submitting a trouble ticket just isn't timely enough, our clients can always contact us by phone. We are dedicated to providing cost effective solutions using the most complex internet technologies to help our clients manage their technology investments online.


Trouble Ticket
What type of problem are you having?
Would you like our technical support department to contact you?
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Assistant
We will assist customers with configuring their dialup software to connect for the first time after signup, including configuring your mail and news settings.
more

Client Search
Our clients can find quick, easy answers to even the most difficult technical support issues.
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Silicon Mountains Inc.
tel: 828.454.0778
fax: 828.454.0781
    email:
info@smihosts.com
webmaster@smihosts.com
 
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